I’m just about at my wits end with these Baxter People. For the last four years I’ve been trying to get to the bottom of this group of misfits and after hundreds of emails, endless parts orders, phone calls, deliveries and purchasing four vintage British motorcycles, I’m still no closer to figuring out what these characters are up to. Randy Baxter and Jeremy Pendergast are masters of illusion. They think they have me completely convinced that good humor, excellent service before the sale and terrific follow up after the sale are a great way to run a business, but I have news for them – after I build a bigger garage to hold more bikes and assuming my, at this writing, very understanding wife doesn’t leave me – I plan on continuing to do business with these guys until I find out their scam. Maybe I need a Special Congressional Investigation.
For those who want to join this ‘Witch Hunt’ – don’t try cryptic email messages, incomplete parts orders, harassing Logan by phone, insulting Justin, running Randy in circles on abandoned mountain back roads, screwing up paper work on a regular basis just to see if Jeremy notices – all these type of things just seem to encourage them to be even more helpful and professional … it’s all very annoying.
The truth may just turn out to be that Baxter Cycle is one of those rare finds that we all come across a very few times in our lives that is the REAL DEAL. I’m not saying it is, but I have to at least accept the fact that it may be a possibility.
Thanks everyone at Baxter Cycle for always delivering a quality product, careful attention to detail and supporting a very bad habit and love affair with two wheel wonders, but remember … I’m still watching you and waiting for you to screw up.