Steven

I bought a 2006 Triumph Bonneville T100 sight unseen. Description was right on the mark – beautiful without a single scratch. It was shipped out here to the Boston, MA area and dropped off by the shipper. I took it for a spin and the front brakes were pumping and shaking. I contacted Baxter Cycle and they gave me a couple of ideas of what it might be. I took it to a Triumph dealer here who said the front brake rotors were out of line, probably happened during shipping and it would cost about $400 to fix. I contacted Baxter Cycle again and told them what the dealer said and they offered to send the parts out to the dealer here directly to fix the problem. Great service! Never gave me a hard time or even asked if it could have been something that happened on my end. They have won a new customer for life!! Thanks.