Sean T.
Look, I don’t write a lot of testimonials – but this simply MUST be said. Jeremy Pendergast provided the most exceptional service from start to finish. I found Baxter Cycle on the internet and gave them a cold call and just happened to get Jeremy on the line, I told him I was looking for a 2013 Thruxton. My experience in talking to the two Minnesota area Triumph dealers had been very negative – by contrast, Jeremy was immediately helpful, and extremely cordial and professional. In fact, he instilled so much confidence on that call that I put a $500 deposit down on and asked him to order me a 2013 Thruxton. Over the next several months, he helped me as I chose to upgrade the exhaust, tires and suspension. He took care of getting the wheels powder coated black, mirrors upgraded and provided extremely fair, extremely competitive pricing with each and every additional transaction. I really can’t overstate how positive the experience was. My only regret moving forward is that Baxter Cycle is in Iowa, and I won’t be able to get my new Thruxton serviced by these fine folks. Truthfully!