John

Many companies that I have done business with have failed to provide the personal service, prompt responses, and highest levels of customer satisfaction that they promise–both before and after the sale. It was so refreshing to meet Jeremy and the staff at Baxter Cycle, and find that they do truly care about their customers! They went “above and beyond the call of duty” to make sure my sales experience was beyond my expectations for training on my purchased bike, operation and safety. I can’t recommend them enough to all who want quality bikes and service! It is obvious to me why they have such a great reputation and customer following–they truly earned it!