Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"You guys are great a true class act .And a pleasure to do business with.I would recommend you to anyone. Thanks again Chris and Randy. "
By: Greg Lone Jack,MO
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"Great service, I would by another bike from Baxters tomorrow if I could."
By: Brian Bordeaux, France,--
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"While riding my Norton back from the 2007 rally in Utah, I noticed that I had developed a MAJOR oil leak into my primary. I stopped into Baxter's, they sold me the parts (new creak seal) at a very reasonable price and let me use their equipment to do the repair. Super nice guys! A++ for customer service!!"
By: Eric Durham,NC
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"Randy and all his employees are the friendliest most helpful people you can find anywhere. Gus is the only mechanic I've met who can usually troubleshoot and fix your bike over the phone. Love taking the 220 mile trip to see these guys cuz they treat you like family whenever your there. Hats off to the folks at Baxters."
By: Rory Verdigre,NE
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"Dear Pam, Randy and Nathan,
My Dad and I rode Triumphs 35-40 years ago, but sold them when I went to college. Thanks to you all in the past few years, I have been able to restore some of the same models of the classic bikes we had. Pam and Randy, your ability to find parts amazes me, and quite frankly, is better than 40 years ago (I remember having bikes in dry dock for weeks waiting for parts from the dealer!) Nathan, your engine work is like it came off the assembly line. The technical advice from you all has been invaluable.
Again, thanks for your partnership in these restorations!"
By: Steve Bemidji,MN
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By: john north platte,NE
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"Thanks for squeezing me in for front wheel work last week on my 79 Bonneville. I am nearly complete with my restoration work and appreciate the service, parts availability, and friendly staff.
Thanks,
Tom Martin"
By: Tom Marion,IA
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By: Scott St. Louis,MO
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"I met Randy restoring a 1970 BSA Thunderbold. Had everything I needed and more than willing to give advise. Bought my 2001 Thunderbird from Randy. Have a 2010 Thunderbird on order. Still waiting. Probably shouldn't have ordered the ABS. I'd be riding by now."
By: Bennie (Allen) Papillion,NE
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"I bought several motorcycles from Randy. Both Norton's and Triumphs - always great service and ready to help with any problems you got"
By: Tom CB,IA
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"I recently purchased a new Triumph Tiger from Baxter Cycle, I stopped in four or five times before I finally decided to buy the bike and really appreciated that I never felt hurried or pressured to purchase something from them. I have called Tyler and Chris with " novice " questions about the bike and have always received a immediate friendly answer, even though they are busy with something else. The entire staff are great to deal with and really know their stuff. Oh yeah the TIGER IS A GREAT BIKE..
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By: John Clarinda,IA
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"I had a problem with my bike on saturday afternoon and was leaving on buisness monday morning. Gus met me on sunday to look at my bike and repair it. You do not get that kind of service anywhere else. That is why they will always have my buisness. Then Gus bought me a beer at the bar. That's a Win Win"
By: Hap Glenwood,IA
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"baxter has been a blessing in finding,ordering and shipping of parts needed while restoring my most beloved Tiger. I,ve tried to deal with other british parts dealers across the country and no doubts about it, baxter cycles is best by far. I do appreciate you all."
By: ron wichita,KS
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"Every time I have dealt with Randy and associates has been a pleasure, from purchasing a Hurricane to scrounging parts for a '68 Firebird Scrambler. If you can't find it anywhere else, Baxter will have it - save yourself a lot of phone calls and just call them first. First class operation, but where the hell is Marne, IA!!!"
By: Steve Neoga,IL
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"Randy, Gus, Pam, & Crew
They were all very nice & professional to work with. I brought in my Hurricane to have it restored. The job they did on it is superb. Refinished parts, new parts, all look great. Gus has it running better than ever. Everyone, bikers or not have to look at it twice. They did an awesome job!! Thanks Again"
By: Kenny Monticello,IL
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"Randy and his service team are absolutely superb - they were able to track down and fix a problem that had eluded the shop to which I'd taken my Rocket Tourer for repair. I can't begin to express my gratitude for the tremendous service they provided to get my bike back on the road, and in the timeframe they'd promised. Great experience and I'd recommend them to anyone who is looking for a reliable shop that's committed to fixing their bike right the first time! "
By: Scott Omaha,NE
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"I just brought a 2004 Triumph and I was really happy with your friendly staff. U guys answsered all my questions. I would come back again. Thanks Wesley McAllister"
By: Wesley Ashland,MO
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"I visited the shop quite awhile back looking for parts for my '64 Bonnie and was really impressed with the inventory. It was a great experience."
By: Robert Lincoln,NE
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"Bought a 70 TR6C from Baxter a few years ago, sight unseen except on the Internet. Great experience. Wish they were closer to me."
By: Gary Houston,TX
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By: ken ,MT
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"I have been a customer since 1997. Randy is the silent-type guy who you can always sqweeze an extra t-shirt out of after you've bought your bike!! A walk through his used bike room is worth the trip. Whether it's a test ride or buying parts the rest of the people at Baxter Cycle are great too! PS--- Don't drink the coffee."
By: Peter Polo,KY
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"I've been a Baxter Cycle customer since 1990 when I got my first Triumph, a '67 Tiger Cub. Those were dark days as I learned about positive grounds and energy transfer ignition, as well as soft, malleable Amal Monoblocs. However, Randy and crew have never steered me wrong and have always had what I needed. I'm currently building a Norton Atlas cafe racer and wouldn't think of calling anyone else."
By: Matthew Champaign,IL
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"I have been collecting British Bikes for about 25 years. I have purchased and sold bikes through Randy Baxter. His service has be excellent; he and his associates are honest, fair, and straight forward. I now purchase all of my parts through Baxter cycle."
By: Gene Mpls,MN
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"I've had the pleasure of purchasing over 50 motorcycles up to this point in my life for personal enjoyment from dealers and individuals. My experience dealing with Randy Baxter was the best. He is very professional to work with, very knowledgable of his product and provides "first class" service. His personal follow-up after the purchase was also appreciated. "
By: Jim Seneca,SC
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"Great people to deal with,had all the parts in stock and at very good prices.Part arrived within 3 days,I would recommend them to anyone,and I will use them from now on."
By: Julian murfreesboro,TN
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"Attended the August Open House once again with my husband. Can't express enough what a "class act" everyone at Baxter cycles and the service is!! I thouroughly enjoy myself everytime I come and look forward to it each year--even our dog, Toby,enjoys coming as well and wears his Baxter Cycle patch with pride on his "hoodie"!"
By: Teresa Ashland,MO
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"Baxter Cycle was my introduction to owning an old British bike. Before this terrific new website was up, I bought an old Bonneville sight unseen and had no dissapointments. Randy Baxter is a very helpful and easy to talk to guy. After a few years of enjoying my old Bonney , I traded it back to Baxters for a new Bonneville America and I love it! Randy made the whole deal very easy for me and delivered the bike to my door in Phoenix. I highly recommend Baxters to anyone looking for a good classic or a new classic bike."
By: Robert Avondale,AZ
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"I visit you every year and buy parts as often as possible. The knolege,availability, and suctomer service is second to none.
Thanks For Every Thing
Chris Baucom "
By: Chris Colleyville,TX
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"Brought a great bike ( 1970 Bonneville 650 ) back to its homeland first class service and bike arrived safely. It is always a pleasure to deal with Baxters.
jj
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By: j United Kingdom,XX
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"I was very pleased, will and have recommended them to freinds and others."
By: Richard Omaha,NE
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"Both parts I wanted for my '98 T595 were in stock. GORGEOUS back room full of vintage British Iron! Visit the shop if you can."
By: Robert ankeny,IA
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"Randy, Love the new web site. I just wanted to share with everyone out there that I have done business with you for more than 15 years and had great experiences everytime. Have a great summer!"
By: Mark Leawood,KS
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"Love my 01 ledgend.Staff is very knowledgable and helpfull.
Will continue to use Baxter Cycle for all my cycle needs."
By: george ,XX
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"I cant say enough about Randy's gang. They were more than helpful before and after the sale. I had a great experience and cant wait for my next purchase. It will be at Baxter Cycle!"
By: Jacob Eddyville,IA
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"Randy-I want to thank you all the things you have done for me.
My motorcycle ruins like a new bike. I want to thank Pam,Art,Gus,Rick,Tim,Nat for there help. I will see you all in Aug. John McAllister"
By: John Ashland,MO
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"Well I fell in love with Triumphs and Bsa's as a Kid and the staff at Baxters is another reason i will never own anything else. They are always more than willing to answer questions and go the extra mile to make you experience great thanks guys
ps the 2007 bonnie America is a wonderful bike"
By: Clint Atlantic,IA
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By: Allen Prole,IA
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"I've purchase a new bike from Randy and his staff. It's been the most enjoyable experience from parts,sales and the service departments. Thanks to the entire staff at Baxter for exceeding my expectations. Jim"
By: Jim villisca,IA
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"What can I say about Randy Baxter and his people. The fact that in 56 years of motorcycling I've found none better and I'm 1500 miles from what I consider my only motorcycle shop.In 56 years of cross country riding-AMA racing-VDTRA racing-Ahrma Racing-I've met lots of people in the Motorcycle business-Never found a nicer shop or dealer than Randy and his crew in Marne Iowa.Triumph is lucky to have them representing their motorcycles.Ken Allaman"
By: ken roundup,MT
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"Helpful and friendly staff. Had the part I needed and found it quickly. And really enjoyed looking at all of the cycles."
By: Al Crestom,IA
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"i really like the new web site "
By: mark omaha,NE
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"I've purchased THREE new Hinkleys from Randy here in Ia. He's willing to give fair trade-in prices for WHATEVER you might have, something our local dealers can't seem to master. Whenever an expensive part did break, they were there with a good-as-new used one at ONE THIRD the price of new! My only REGRET is that he's 1800 miles away! Joe A."
By: Joseph Plantsville,CT
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"I've purchased two Triumphs from Randy Baxter since 2005. The entire staff always makes me feel like I'm number one. Sales, service, and parts are all staffed with top-notch people. There's a closer Triumph dealer to Sioux City, but Baxter's is the only choice for me."
By: Kem Sioux city,IA
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"Bought a BSA B50mx at a classic motorycle auction in Dallas in 1995. Motorcycle was in great shape, any and all replacement parts for it which I bought from Baxters were of good quality, well priced, and shipped quickly with out problems. Also ordered Norton Commando 750 parts and several B50 Barnett clutches. A great supplier of classic parts and bikes located with in the united states. Baxters has never let me down when it's come to placing an order for the correct part, they get the order right the first time and there's no delay in getting the bike back on the road while waiting for parts to arrive. A+ Service, Thank-you "
By: Chris Houston,TX
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"I have way to many old Brit bikes and Randy and Pam keep them running and me from going crazy. I live an hour away so parts runs are frequent. They always have what I need and are free with advice and info."
By: Ron West Des Moines,IA
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"Baxter Cycle blends a deep understanding of the classic British marques with total enthusiasm for the modern Triumphs. That's a rare combination that really pays off for customers like me who love (and own) the old and new machines. I live in Michigan and Randy made me a deal on a new Bonnie that was fantastic--he even delivered it right to my door, fitted with all the accessories I ordered, and spotlessly clean. The world needs more bike shops like Baxter Cycle!
Lindsay Brooke
Plymouth, MI "
By: Lindsay Plymouth,MI
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"I've been working with the staff at Baxter's for a few years now and have alway had a good experience with them.
You can't find a better selection of old and new Triumphs anywhere. The shop staff has always been pros and are very knowledgable about what they do.
Randy and the crew are the best at what they do, period.
Baxter Cycle is a little slice of Brit Bike Heaven in the middle of Iowas corn fields!"
By: Mark Harlan,IA
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"I have purchased several bikes from Baxters and found them to be a class act. Several other family members have purchased bikes there after my experience. I can't say enough about the quality of the people there from the parts counter to the service department. My friends and I go out of our way to do deal with Baxters even though there may be other Triumph Dealers closer to us."
